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Dr. Linda L. Brennan Publications/Academic Experience/Business Experience/Honors/Home Page
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Research Interests
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Project and process management, particularly in knowledge-intensive organizations and professional services firms; impact assessments of information and instructional technologies; quality practices in higher education; and social entrepreneurship. |
| Education |
Northwestern
University |
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Field:
Industrial Engineering/ Management Science |
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University of
Chicago |
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Concentrations: Policy studies and marketing. |
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Georgia
Institute of Technology |
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Linda L. Brennan (2012). The scientific management of information overload. Journal of Business and Management, forthcoming. Walt W. Austin, Linda L. Brennan, and James L. Hunt. (2011). "Legal truth and consequences for a failed ERP implementation," Journal of Cases in Information Technology, 13(1), 37-56. Linda L. Brennan and D. David McIntyre (2010). "Creating Incentives for Change by Keeping Score." IMA Case Journal, 2(4), article 3. Cheryl A. Tibus and Linda L. Brennan (2010). "It's not as Simple as Getting from Point A to Point B: Systems Selection in the Logistics Industry." Journal of Cases in Information Technology, 12(1): 31-49. Linda L. Brennan (2009). "If It Looks Like It, and Acts Like It -- Is It Social Entrepreneurship?" Journal of Critical Incidents, 1(2). Linda L. Brennan (2009). "Pervasive or Invasive? A Strategic Approach to IT-Enabled Access and Immediacy". Journal of Organizational and End User Computing, 21(4), 63-72. Linda L. Brennan (2008). "Reaching Beyond the Classroom to Virtual Mentors". Transformative Dialogues, 2(2), November 2008. Victoria E. Johnson and Linda L. Brennan (2007). "Using Infomediaries to Build Effective Networks Between Business and Society". Corporate Governance, 7(3):301-311. Linda L. Brennan (2006). "Operations Management for Engineering Consulting Firms: A Case Study". Journal of Management in Engineering, 2(3),98-107. Awarded ASCE 2006 Best Peer-Reviewed Paper. Linda L. Brennan and Victoria E. Johnson (2003). "Strategic Responsibility: Technology Management for Corporate Social Responsibility". IEEE Technology and Society, 23(1). Linda L. Brennan and Walter W. Austin (2003). "Addressing the Need for Management Processes for Higher Education Accreditation". Innovative Higher Education, 28(1). Robert G. Siegmann and Linda L. Brennan (2001). "“Meeting the Challenge of Rapid Change: Re-engineering the MBA MIS Course”. Issues in Information Systems, Volume II. Victoria E. Johnson and Linda L. Brennan. (2001). "Examining the Impact of Technology on Social Responsibility Practices". Research in Ethical Issues in Organizations, Volume 4. Linda L. Brennan, John R. Miller, and Susan C. Moniotte. (2001). "Herding Cats to Water: Benchmarking the Use of Computers in Business Education". Journal of Education for Business, 76(6). Linda L.
Brennan. (2000). "Let Your Fingers Do the Talking: Debating Electronic
Discussions". Journal of Educational Technology Systems, 29, 1, 21-30. Linda L. Brennan and Robert A. Orwig.
(2000). "A Tale of Two Heuristics: Conflicting Approaches to Work Allocation". Engineering
Management Journal, 12, 3, 18-25. Robert A. Orwig and Linda L. Brennan.
(2000). "An Integrated View of Project and Quality Management". International
Journal of Quality and Reliability Management, 17(4/5): 351-363. Linda L. Brennan and Victoria E. Johnson
(2000). "Learning Technology Management While Teaching Technology Management: A Trial
of Distance Learning in Higher Education". Annals of Cases in Information
Technology Management, Volume 2/2000. James C. Felli, Linda L. Brennan, Gerald M. Hoffman, and Albert H. Rubenstein. (1995). "An Architecture for the Functional Design of Intelligent Machines". Journal of Technology Management. 6(4): 55-66. |
Publications –
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"Temporary Technology-Based Mentoring," with R. Perkins "Entrepreneurship with Social Value: A Conceptual Model for Performance Measurement," with C. Tibus |
| Work
- In Progress |
"Wasting Time in Purgatory: A Lean Story" |
| Books |
Strategic
Management for Results: Practical Strategies for Sustainable Outcomes,
Linda Brennan and Faye Sisk. 2012: Cognella Publishers. The McGraw-Hill 36-Hour Course in Operations Management, release date September 5, 2010. Computer Mediated Communications and Trust: Organizational and Managerial Effects, Linda Brennan, and Victoria Johnson, eds. Hershey, PA: IGP Press, 2008. The Social, Ethical, and Policy Implications of
Information Systems, Linda L. Brennan, and Victoria E. Johnson, eds. Hershey, PA: IGP Press,
2003. |
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Book Chapters |
Linda L. Brennan. (2011). "Friend or Foe? Leveraging and Mitigating the Access and Immediacy of Social Media," in Organizational and End User Interactions: New Explorations. Clark, S., and Dwivedi, A., eds. Hershey, PA: IGP Press. Robert M. Easter and Linda L. Brennan. (2008). "Overcoming Hurdles to Trust: Infomediaries and Public Records," in Computer Mediated Communications and Trust: Organizational and Managerial Effects, L. Brennan, and V. Johnson, eds. Hershey, PA: IGP Press. Linda L. Brennan. (2003). "The Perils of Access and Immediacy: The Unintended Consequences of Information Technology," in The Social, Ethical, and Policy Implications of Information Systems, L. Brennan, and V. Johnson, eds. Hershey, PA: IGP Press. Linda L. Brennan
and Robert A. Orwig. (1999). "Insights from Manufacturing for Work Allocation
in Knowledge Intensive Firms". In Technology and Innovation Management, D.
Kocagalu, et al., eds. Piscataway, NJ: IEEE. Linda L. Brennan and Albert H. Rubenstein. (1995). "Applications of Groupware in Organizational Learning". In Trends in Organizational Behaviour - Volume 2, C. L. Cooper and D. Rousseau, eds. NY: John Wiley & Sons.
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| Refereed
Conference Proceedings |
""Real Networking with Virtual Mentors: Practical Perspectives Extending Pedagogical Purposes," accepted for presentation at the Decision Sciences Institute 2007 annual conference.
Project Management Pedagogy: Does Mastering Business Administration Prepare Project Management Professionals?," with A. Rutledge, accepted for presentation at the 2007 meeting of the Academy of Management.
"Growing Beyond the Founder: Trying to Change Roles and Responsibilities in Leverage Consulting," presented at the Society for Case Research 2006 meeting and published in the conference proceedings.
"The Role of Metacognition in Problem-Based Learning: The Blog of a Determined Management Professor," presented at the 2005 meeting of the Academy of Management.
"MBA Quantitative Analysis: A Search for Relevance," with A. Lynch and W. Mounts, presented at the Decision Sciences Institute 2004 meeting and published in the conference proceedings.
"Global Information Technology Standards: From Not Enough to Too Much," with S. Simon, presented at the Southern Management Association 2003 meeting. "Operations Management for Professional Services: Developing Flexibility in the Knowledge Economy," presented at the Academy of Management 2003 meeting. "Building Effective Networks for Corporate Social Responsibility," with V. Johnson, presented at the Academy of Management 2002 meeting. "A Brave New e-World: Technology Management for Corporate Social Responsibility," with V. Johnson, presented at the Portland International Conference on the Management of Engineering and Technology (PICMET '01) July 2001. "Examining the Impact of Technology on
Social Responsibility Practices," with V. Johnson, presented at the Seventh Annual
International Conference Promoting Business Ethics, September 21, 2000. "Insights from Manufacturing
Scheduling for Work Allocation in Knowledge-Intensive Firms," with R. Orwig,
presented at the Portland International Conference on the Management of Engineering and
Technology (PICMET ’99) July 1999. "Towards Efficient and Effective Applications of Electronic Mail," with A. Rubenstein, presented to the Midwest Division of the Academy of Management, April, 1994. |
| Invited
Presentations |
The Sustainability Imperative for Business," presented at the Caring for Creation Conference on October 30, 2009. "More Baptist than is Conventional," delivered at the Mercer University Chapel on October 17, 2007. "Conflict Resolution," presented to the Rotary Club of Byron on November 29, 2006. "Making Meetings Matter," presented to the Career Women's Network in Macon, GA on June 6, 2006. "Characteristics of a Learning Organization," presented to the Goodwill Industries' SEA, October 20, 2005. "Charting the Course of Projects: How to Avoid that Sinking Feeling," for the National Institutes of Health Staff Training in Extramural Programs in Bethesda, MD on October 19, 2004. "Blueprint for Career Planning," presented to the Association of Kenyan Professionals in Atlanta on August 16, 2003. "How to Deal with Difficult People," presented at the Georgia Society of Respiratory Therapists Student Meeting on October 14, 2002. "Essential
Skills for Successful Career Management," presented at the Georgia Institute of
Technology's Women's Leadership Conference on February 19, 2000. "Processes: Identifying, Developing,
and Documenting," with W. Austin, presented at the AACSB Continuous Improvement
Symposium on September 12 and 13, 1999. "Using the Internet as a Medium for Distance Learning," presented at the University of South Carolina’s Teaching and Learning through the Internet conference, February, 1998.
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| Scholarly Reviews
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Guest Editor: Journal of Cases in Information Technology (JCIT), 11(3), 2009.
Editorial Board, JCIT and Journal of End User and Organizational Computing.
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| Book Reviews |
Siemsen, E., Roth, A.V., and Balasubramanian, S. (2007). How motivation, opportunity, and ability drive knowledge sharing: The constraining factor model. Journal of Operations Management, 26 (2008), 426-445. Reviewed in the Academy of Management Perspectives, 22(3), 112-114. Rad, P.F., and Levin, G. (2006). Metrics for Project Management: Formalized Approaches. Reviewed in Academy of Management Learning & Education, 6(4), December 2007. Maume, D. (2006). "Gender differences in restricting work efforts because of family responsibilities." Journal of Marriage and Family, 68(November 2006): 859-869. Reviewed in The Academy of Management Perspectives, 21(2), May 2007: 81-82. Kearns, G. S., and Lederer, A. L. (2003). "A resource-based view of strategic IT alignment: How knowledge sharing creates competitive advantage," in Decision Sciences, 34(1): 1-29. Reviewed in The Academy of Management Executive, 18(1): 129-131. George, G., Zahara, S., and Wood, D. (2002). "The effects of business-university alliances on innovative output and financial performance: A study of publicly traded biotechnology companies," in Journal of Business Venturing, 17, 577-609. Reviewed in The Academy of Management Executive, 17(1): 125-126. Becher, T. (1999). Professional Practices: Commitment & Capability in a Changing Environment. UK: Transaction Publishers. In Knowledge, Technology & Policy, 13(4): 114-142. Turban, E.,
McClean, E, and Wetherbe, J. (1999). Information Technology for Management: Making
connections for Strategic Advantage, 2nd edition. NY: John Wiley & Sons.
In Interfaces, 30(2): 112-115. Eisner. H. (1997). Essentials of Project
and Systems Engineering. NY: John Wiley and Sons. In Interfaces, 29(1), 136-137. Neufeld, J. (1997). Learning Business
Statistics with Microsoft Excel. NJ: Prentice-Hall. In Interfaces, 28(6), 79-80. |
| MERCER
UNIVERSITY (1997 -
present)
Associate Professor of Management
Director - Graduate Programs
Program Director
– Master of Science in Technology Management & Assistant Professor of Management
DEPAUL UNIVERSITY (1995) Taught operations management to graduate
business students. UNIVERSITY of ILLINOIS – CHICAGO (1995) Taught quality programs to undergraduate engineering students. NATIONAL LOUIS UNIVERSITY (1994 - 1995) Taught statistics and research methods to
graduate students in the field of education. NORTHWESTERN UNIVERSITY (1991-1994) |
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| INDEPENDENT CONSULTANT (1992-Present) Providing a variety of management
consulting services, including: strategic planning for not-for-profit
organizations; change management assessment for a
consulting firm; process development for an Internet-based venture; market
analysis of Internet Service Providers for a systems integrator; business process analysis
and Year 2000 risk assessment for a communications conglomerate; work plan development and
monitoring for a Fortune 100 task force, process development methodology training and
implementation for a financial services holding company; project planning, resource
loading, and project control for a human resources department; development and
implementation of a project management methodology and quality assurance system for an
engineering consulting company; requirements analysis and selection of a computer system
for a marketing department; performance of a feasibility study for a technology-based
services company; examination of outsourcing options for a telecommunications company. |
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THE QUAKER OATS COMPANY (1987-1991) Manager - Office Technology Managed an organization of 30 people; revised corporate policy and support strategy for over 2000 microcomputers and 30 Local Area Networks; established a technology training function delivering 10,000 hours of training per year; provided hotline support for end users; instituted company-wide electronic mail; downsized the organization to 20 employees; managed a $4 million capital budget and a $2.5 million expense plan. Manager - Client Services Reported to the Vice President, Information Services; provided liaison services between Information Services and business functions; analyzed systems requirements; evaluated and approved systems plans; managed development and support for the executive information system.
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INTERNATIONAL BUSINESS MACHINES (1984-1987) Marketing Representative Responsible for account team management, territory planning, and business volume attainment. Reversed a critical situation affecting customer satisfaction. Developed financial analyses and competitive marketing approaches selling mainframe and telecommunications technologies to large corporate accounts.
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Systems
Engineer
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PHILIP MORRIS, INC. (1981-1982) Industrial Engineer Intern Provided industrial engineering support to the project team responsible for the construction of a new manufacturing facility. Designed process flows and facilities layouts.
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| Licensed
Professional Engineer, State of Georgia (1999) Phi Kappa Phi National
Honors Society in Academics National Merit
Scholar (1978) |
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